Menu Development, Innovation & Training
We specialise in developing on-trend menus tailored precisely to your brand and kitchen needs. From inception to execution, we develop a brief, create your menu, establish supply chains, and produce recipes with full dish specifications, costings, and methodological guides. Upon completion, we provide comprehensive kitchen team training and support throughout the launch phase.
Commercial Strategy & Operations
It’s important to take a commercial approach to any project in order to ensure financial viability and capital payback. We work with you to create financial busi- ness modelling and advise on implementation of operational systems and processes.
Concept & Brand Development
Helping you to create, develop and launch a new restaurant and bar, fast food concept or franchise brand.
Our concept creation process is based on years of delivering industry leading brands to market in some of the world’s most competitive hospitality and retail environments. We provide end to end brand and concept development from inception to execution and launch.
With each project being unique, our approach remains the same, ensuring consistency in our process and delivering desired outcomes. We initiate every project an initial call, chat, or visit, allowing us to gain a comprehensive understanding of your project’s requirements. From there, we craft a bespoke proposal, outlining clear deliverables and a timeline tailored specifically to your project’s needs.
Menu Development & Training
We specialise in developing on-trend menus tailored precisely to your brand and kitchen needs. From inception to execution, we develop a brief, create your menu, establish supply chains, and produce recipes with full dish specifications, costings, and methodological guides. Upon completion, we provide comprehensive kitchen team training and support throughout the launch phase.
Tailored to Your Vision
Whether developing a concept from scratch or refining your existing menu proposition, our approach is anchored in your brand’s vision and values. We design, develop, and refine your product, dishes, or entire menus with the sole aim of keeping you firmly ahead of your competitors.
Future Proofing
As experts, we immerse ourselves in the ever-evolving world of food and hospitality, continuously monitoring emerging consumer and food trends. Harnessing this knowledge, we incorporate in-season ingredients and culinary innovations to develop seasonal menus that capture the attention of your guests and improve sales.
Commercially Sound Solutions
We assist you in crafting a forward-thinking offer that appeals to your target market. Our focus is on developing menus that are not only commercially viable but also optimise sales potential, supported by strategic planning. This involves comprehensive recipe cost analysis, establishment and set up of supply chains, and implementation of labour and staff model analysis to guarantee profitability across all menus.
Strategically Solid Operations
While a fantastic menu is crucial, success lies in meticulous planning and execution. We go beyond menus, crafting comprehensive brand hospitality manuals and staff training plans to ensure consistency in operations. Our team stands shoulder to shoulder with yours, providing expert training and unwavering support during launches to guarantee operational excellence at every step.
Concept & Brand Development
Helping you to create, develop and launch a new restaurant and bar, fast food concept or franchise brand.
Our concept creation process is based on years of delivering industry leading brands to market in some of the world’s most competitive hospitality and retail environments. We provide end to end brand and concept development from inception to execution and launch.
The Idea
Through collaboration with founders and project teams, we shape the brief and vision, exploring concept ideas and development routes while crafting an initial brand identity. We tailor initial food and menu drafts to align with the brand concept development brief. Finally, we create a comprehensive creative artwork package to visually bring the brand to life.
The Proposition
From the buzz of discovering a new destination to the allure of great design and well-crafted menus, our commitment to the customer journey and service proposition is paramount for success. We plan each step to guarantee that your guests are immersed in an unparalleled experience, offering not just great tasting, high-quality food and drink, but also ensuring that every aspect of their journey is thoughtfully curated to exceed expectations.
The Operation
At the heart of operational success is the kitchen, the beating heart of the operation. We guide you through food development, supporting your chefs at every turn. With robust systems and processes in place, we ensure seamless operations, letting your guests enjoy the dining experience without noticing the organisation and planning happening behind the scenes.
The Team
A well-trained and motivated team is essential for delivering exceptional service and management that truly enhances the guest experience. We provide comprehensive training for both front and back-of-house operations, equipping your team with the skills they need to excel in every aspect, from executing flawless steps of service to handling complaints with professionalism and effectiveness. With our support, your team will be fully geared up to ensure the success and longevity of your business
Commercial Strategy & Operations
Taking a commercial stance is vital for ensuring financial viability and capital return on any project. We collaborate with you to develop financial business models and provide guidance on implementing operational systems and processes. Our expertise offers an external, fresh perspective on your hospitality business performance, encompassing customer experience journeys, menu and food reviews, as well as kitchen setup and operations
Commercial Strategy & Actionable Insight
we offer comprehensive commercial strategy services to optimise your business operations and maximise profitability. Our expertise includes developing commercial business models, crafting indicative profit and loss statements, analysing labour and staff models, conducting thorough menu analysis for margins and controls, creating franchise operation manuals, project managing critical paths for new site openings, implementing EPOS systems and IT requirements, setting up and launching delivery aggregator services, and providing commercial reviews with actionable recommendations for improvement.
Know Your Competition and Their Strengths
Gaining insights from market leaders is essential for your business growth. We conduct thorough benchmarking of your closest competitors, whether local, national, or global. By leveraging these insights, you can carve out a unique market positioning tailored to your strengths and opportunities. Customer satisfaction is paramount for business success. Our evaluation covers every touchpoint of the customer journey, analysing site design, external and internal signage, interaction points, and POS material to ensure a comprehensive understanding and enhancement of the customer experience
Comprehensive Menu and Operations Review
We thoroughly evaluate your food and drink offerings, aligning them with in-house specifications, culinary standards, and future menu plans. We provide a clear action plan for dish optimization and assess your menu structure, brand alignment, pricing strategy, and revenue potential. Our improvement plan includes optimizing kitchen setup, equipment suitability, supply chain, and operating standards to ensure enhanced efficiency and excellence throughout your operations.